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Business Insights: Navigating Success and Growth

At Growth Natives, we believe in sharing knowledge and #growingtogether. To this end, we have compiled our expertise and insights into a series of resources for any curious mind to peruse and learn from.

Business

Customer Experience Trends

Top 8 Customer Experience Trends That Will Dominate in 2023

The concept of customer experience is timeless, with new trends emerging every year that influence economics around the world. Customer-centric companies have proven to be significantly more profitable than those that neglect customer needs. In a competitive e

Sakshi Arora
Mar 9, 2021 5 min read
CCPA

Get Ready For Upcoming California Consumer Privacy Act (CCPA) 2020

The California Consumer Privacy Act (CCPA) AB 375 will come into effect on January 1, 2020. The CCPA was created with the same intention as of the EU’s well-known General Data Protection Regulation (GDPR). This will keep a check on the way businesses collect

Sakshi Arora
Dec 4, 2019 5 min read
Net Promoter Score

Why Have a Net Promoter Score (NPS) Program?

The Net Promoter Score – NPS is the leading metric for measuring customer satisfaction and loyalty for any business. In fact, It goes beyond measuring just customer satisfaction and further gauge their desire to recommend it to others. It’s relevant to

Sakshi Arora
Nov 7, 2019 5 min read

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